trade-offs or exchanges to gain commitment.

21. Technical Expertise: The ability to demonstrate depth of knowledge and skill in a technical
area.

• Effectively applies technical knowledge to solve a range of problems.
• Possesses an in-depth knowledge and skill in a technical area.
• Develops technical solutions to new or highly complex problems that cannot be solved using existing methods or approaches.
• Is sought out as an expert to provide advice or solutions in his/her technical area.
• Keeps informed about cutting-edge technology in his/her technical area.

The Achieving Results Cluster

22. Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it.

• Identifying what needs to be done and takes action before being asked or the situation requires it.
• Does more than what is normally required in a situation.
• Seeks out others involved in a situation to learn their perspectives.
• Takes independent action to change the direction of events.

23. Entrepreneurial Orientation: The ability to look for and seize profitable business opportunities; willingness to take calculated risks to achieve business goals.

• Notices and seizes profitable business opportunities.
• Stays abreast of business, industry, and market information that may reveal business opportunities.
• Demonstrates willingness to take calculated risks to achieve business goals.
• Proposes innovative business deals to potential customers, suppliers, and business partners.
• Encourages and supports entrepreneurial behavior in others.