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Reconciliation of the interests of the disputing parties

A conflict situation exists when there are: at least two parties involved who are interdependent, who are experiencing strong emotions, who seemingly hold incompatible outcomes or beliefs, and at least one of the parties recognize the incompatibility and perceives this to be problematic. In conflict parties perceive themselves to have incompatible outcomes. The word outcome in this context refers to what an individual wants: their preferred solution or position. Underlying these positions are interests, the reasons why an individual wants to achieve a specific outcome in the first place. Interests are an individual’s perceptions and feelings about what is desirable or useful. Interests are central to an individual’s behavior and are rooted in human needs and beliefs. Needs and Beliefs. A need is a primary influence of human behavior. When you experience a particular need, you are motivated to respond and take action. This motivated behavior is the result of the tension, either pleasant or unpleasant, experienced when a need presents itself. The desired outcome of the behavior is the reduction of this tension or discomfort. The behavior is intended to satisfy the need. 2 1994 Neil Katz &Kevin McNulty A belief is a deeply felt priority that is freely chosen and when acted on by an individual or group is thought to enhance life. A belief or conviction is therefore a choice that is viewed as positive by the individual making it.