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Managing Change: The ability to demonstrate support for innovation and for organizational changes

II. Self-Management Competencies

28. Self Confidence: Faith in one’s own ideas and capability to be successful; willingness to take an independent position in the face of opposition.

  • Is confident of own ability to accomplish goals.
  • Presents self crisply and impressively.
  • Is willing to speak up to the right person or group at the right time, when he/she disagrees with a decision or strategy.
  • Approaches challenging tasks with a “can-do” attitude.

29. Stress Management: The ability to keep functioning effectively when under pressure and maintain self control in the face of hostility or provocation.

  • Remains calm under stress.
  • Can effectively handle several problems or tasks at once.
  • Controls his/her response when criticized, attacked or provoked.
  • Maintains a sense of humor under difficult circumstances.
  • Manages own behavior to prevent or reduce feelings of stress.

30. Personal Credibility: Demonstrated concern that one be perceived as responsible, reliable, and trustworthy.

  • Does what he/she commits to doing.
  • Respects the confidentiality of information or concerns shared by others.
  • Is honest and forthright with people.
  • Carries his/her fair share of the workload.
  • Takes responsibility for own mistakes; does not blame others.
  • Conveys a command of the relevant facts and information.