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internal-external dynamics in relation to accountability in delivering a public service

Select an example from social media or a familiar public realm that discusses the internal–external dynamics as they relate to accountability in delivering a public service or administering a public program. Provide insight into the implications and/or how the notions of accountability manifest in your example.

Support your ideas with relevant examples and evidence dated within the past five years. Include at least one academic resource in addition to materials assigned in this course to support your reasoning.