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In-house Dialogue Practitioner Development Programmes

  1. Think About Incorporating Digital ToolsTechnology is not a cure-all for everything, but there are times where software can be a fix for organizational communication. When 1,000 millennials were surveyed by Microsoft about the type of workplace they prefer, 93 percent said the latest technology was a major factor in their decision to work for a particular employer. For the largest generation in the United States, smart uses of technology matter.
    Modern communication software like status.net and free collaborative software like Fluxes can keep teams in touch with each other in real-time at their work and personal computers; while Google Docs can allow teams to work on documents simultaneously.
  2. Find Ways to Appeal to a Variety of Communication StylesEveryone digests information differently, so managers should try to incorporate face-to-face meetings, online updates and private feedback, data visualization for goals and benchmarks, and motivational quotes to get team members inspired. Communication should not have a one size fits all approach. The plan should include communication options and ideas for various types of workers. People should be given as many options as possible.
  3. Remind Employees Why They Come in Every MorningEmployees do not have to be beaten over the head with the organization’s cause, but it is crucial to remind the team of the organization’s mission and vision for the future. These will likely align with the goals of the company so posting these messages around the office or mentioning them during meetings brings unity to the team. When everyone feels they are on the same page it is easier for the team to rally around communication efforts.
  4. Get Rid of Unnecessary SilosIt is disheartening when two or more departments in a mid to large-size organization are doing similar work or are completing projects that complement one another, and they are not aware of their synergies because they do not communicate. A communication plan should facilitate department Q&A sessions or “Lunch and Learns,” for employees and managers to come together and discuss what they are working on. Alternatively, a few simple interdepartmental feeds with regular updates on status.net can allow business leaders and managers significantly improve communication between departments.

Read next:

7 Actionable Techniques to Improve Internal Communication

Interdepartmental Communication: Best Strategies and a Case Study

Status.net is a cloud solution for effective organizational communication. It brings a more light-hearted tone to messaging making it easily digestible, and makes it easy for team members to provide and receive updates regularly.

How to use status.net for effective workplace communication:

  1. Upward communication:
    a) Easily implement daily or weekly status updates for your team members by creating a status feed “How did you contribute to the team’s goals this week?”.
    b) Create automated scheduled questionnaires with questions like “How can we improve?”, “Do you have any obstacles?”, etc.
    Status.net allows you to configure granular access permissions to set up who can view the answers (optional).
  2. Downward communication:
    a) Build trust and improve leadership communication by sharing regular updates and reasoning behind your decisions.
    b) Share information about company announcements, branch news, new hires, etc.
    c) Share company goals and objectives regularly.
  3. For recurrent questionnaires: no one forgets to post an update because status.net sends automated reminders according to the recurrence schedule you chose.
  4. Increase workplace satisfaction by improving transparency:
    Each status update has a separate section for comments, which is used by team members to clarify information, including upcoming goals, and by leaders to provide feedback and coordinate better without micromanagement, post congratulations and acknowledge job well done.
  5. Use status updates for future reference and decrease time and efforts spent on monthly, quarterly, and yearly reporting thanks to powerful filtering and export features.
  6. Optionally, enrich reports with the latest updates automatically added from web apps your team uses (such as project management tools, version control systems, support systems, financial applications, CRM, etc.) by connecting these apps to your status feed.
  7. Spend less time on meetings by making them more productive because everyone is on the same page at all times.
  8. Sharing: Status updates can be either— exported to files and printed, or sent by email;
    — shared with manager online; or
    — shared online as company-wide or team-wide status reports, i.e., all team members share their progress with each other.