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Discuss reasons why health care managers or leaders need to become culturally competent and inclusive.

Cultural competence is about our will and actions to build understanding between people, to be respectful and open to different cultural perspectives, strengthen cultural security and work towards equality in opportunity. Relationship building is fundamental to cultural competence and is based on the foundations of understanding each other’s expectations and attitudes, and subsequently building on the strength of each other’s knowledge, using a wide range of community members and resources to build on their understandings.[1]

In Canada, we have talked for a long time about the importance of respecting diversity and embracing a range of cultures as part of the social fabric of our society.  However the term, cultural competence, is a relatively new concept to many.

Over the past two or three decades we have endeavoured to challenge and address injustice, racism, exclusion and inequity through legislation, awareness raising, rights education and an anti-bias curriculum. Cultural competence reinforces and builds on this work.

So what does cultural competence mean and why is it so important for people to have their culture and cultural backgrounds acknowledged, respected and valued?

Underlying cultural competence are the principles of trust, respect for diversity, equity, fairness, and social justice… Culture is the fundamental building block of identity and the development of a strong cultural identity is essential to an individual’s healthy sense of who they are and where they belong.