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correlation between aging and disability challenges employers.

Benefits of an Aging Workforce

While many down sides encompass an aging workforce, many benefits exist such as a more diverse workforce, better disability management, encouragement of better engagement and a healthier workforce, and retention of expertise.  The health of the workforce improves when employers train both the older and younger employees as equals.  Productivity and effectiveness therefore increase.

A large diversity in the age of employees resulting from an aging workforce benefits the company.  The older employees can share many experiences both with young and middle added employees to teach their knowledge and expertise.  Such diversity helps a company to service a wider range of customers.  By matching the employee age group to the customer’s age group, the customer and employee relate better.  This correlation leads to better customer service and overall better customer satisfaction.