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characterizing the purchasing power

Research in this field has highlighted the peculiarities and specific challenges characterizing the purchasing of such services. Purchasing KIBS, it has been argued, involves a variety of risks due to the credence/experience nature of KIBS Moreover, the relevance of the relational rather than transactional aspects in purchasing KIBS has been highlighted with a lot of attention devoted to the controversial role of the purchasing function in processes of purchasing KIBS Due to the credence/experience nature of KIBS services, most of the literature mainly focuses on the risks and transactional costs linked to their purchasing and, therefore, identifies in the establishment of formal and simple purchasing selection procedures a way for reducing uncertainties and limiting these risks and costs. The decision making process identified in literature, which has been mainly studied in the context of t-KIBS, is concerned with the definition of the needs of internal clients, the decisions concerning the selection of technology, and the decisions concerning the selection of suppliers (