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Xerox Document Transaction Processing Services

We’ll help you streamline and automate business processes to drive growth, reduce costs and transform paper-based workflows into digital ones. Our Document Transaction Processing Services provide connections to other industry-specific workflow solutions or to other business processes in your enterprise. Here are our capabilities:

Capture: Ingest information from the mailroom, mobile, electronic and other sources to scan into organisational workflows.

Transform: Process multichannel intake information with scanning, classification and identification, extraction and validation capabilities that feed downstream business processes.

Process: Apply business rules that automate repetitive tasks by establishing queues for reviewing, prioritising and routing. Integrate with ERP, CRM and third party systems.

Store: Transform paper-based processes with content management solutions that store, retrieve and retain documents and digital images based on client records management requirements.

Deliver: Make information accessible at the point of need, including call centres, end users in ERP, CRM and third party systems, and outbound customer communications.

Process Improvement Examples

With Document Transaction Processing Services in place, you can realise economic benefits such as cost savings, speed, revenue growth and better decision making. Here are a few of the areas we transform most often for our clients:

  • Inbound Customer Communication
  • Accounts Payable and Accounts Receivable
  • Health Records Management
  • Back File Conversion