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An operational plan

IT Recovery Strategies
Recovery strategies should be developed for Information technology (IT) systems, applications and data. This includes networks, servers, desktops, laptops, wireless devices, data and connectivity. Priorities for IT recovery should be consistent with the priorities for recovery of business functions and processes that were developed during the business impact analysis. IT resources required to support time-sensitive business functions and processes should also be identified. The recovery time for an IT resource should match the recovery time objective for the business function or process that depends on the IT resource.

Information technology systems require hardware, software, data and connectivity. Without one component of the “system,” the system may not run. Therefore, recovery strategies should be developed to anticipate the loss of one or more of the following system components:

Computer room environment (secure computer room with climate control, conditioned and backup power supply, etc.)
Hardware (networks, servers, desktop and laptop computers, wireless devices and peripherals)
Connectivity to a service provider (fiber, cable, wireless, etc.)
Software applications (electronic data interchange, electronic mail, enterprise resource management, office productivity, etc.)
Data and restoration
Some business applications cannot tolerate any downtime. They utilize dual data centers capable of handling all data processing needs, which run in parallel with data mirrored or synchronized between the two centers. This is a very expensive solution that only larger companies can afford. However, there are other solutions available for small to medium sized businesses with critical business applications and data to protect.OTapes, cartridges and large capacity USB drives with integrated data backup software are effective means for businesses to backup data. The frequency of backups, security of the backups and secure off-site storage should be addressed in the plan. Backups should be stored with the same level of security as the original data.

Many vendors offer online data backup services including storage in the “cloud”. This is a cost-effective solution for businesses with an internet connection. Software installed on the client server or computer is automatically backed up.

Data should be backed up as frequently as necessary to ensure that, if data is lost, it is not unacceptable to the business. The business impact analysis should evaluate the potential for lost data and define the “recovery point objective.” Data restoration times should be confirmed and compared with the IT and business function recovery time objectives.